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What Our Clients Say

At 118Group, the most important part of what we do is the experience our clients have along the way.
Paul S.
20:28 03 Dec 21
When I had a problim with my site showing up I was helped by Matt, who was really helpful and courteous in solving my problem and answering my questions, all in a brief period of time. Many thanks to your team!
Peter E.
21:47 19 Nov 21
Our small non-profit organization based on Cape Cod was looking to update our old website. It looked antiquated and we inherited many legacy issues that affected us editing and updating the site properly and with ease. After speaking with a handful of local firms, we chose 118Group to redesign our whole website. We are very pleased with the results. It has a fresh new look, is easy for users to navigate, and is much easier to make necessary updates and edits. We worked mainly with Hannah, who was always very quick to respond to our questions, concerns, and feedback. She was a pleasure - and very professional. They were realistic in terms of deadlines and timeline and we were able to launch the new site by our desired date. They provided effective and helpful feedback regarding content and formatting throughout the process. The initial cost estimate was also adhered to, with no surprise fees or markups. They are now hosting our site and we are very comfortable with them going forward - and have no hesitancy in reaching out to them with questions or other projects for the website. It was a positive experience overall and we'd recommend looking into and speaking with Dylan and the folks at 118Group for your website needs.
Daniel W.
18:50 27 Oct 21
Team 118 completed a complete rebranding of our website, with a new logo, new functionality, user-friendly navigation, and punchy visuals. Dylan and Hannah are ultra-responsive, talented, engaging and fun people to work with. This is the second time we've engaged Team 118 to build a site for us and we'll be long term clients for all future web marketing needs.
Craig P.
14:39 21 Oct 21
Extremely creative solutions! They exceeded our expectations from beginning to end.
Lisa S.
15:41 29 Sep 21
I can't say enough about 118Group's customer service. They literally respond within minutes whenever I have a question. They are professional, talented, helpful and very good at what they do.
andrew G.
16:29 23 Aug 21
Starting a new business can be very stressful. When working with the 118 Group, it was one less major task to worry about. The CEO Dylan and Project Manager Greg Watts brought my vision of the way I wanted the website to look, to life. They were fun to work with, always responsive to changes during the process. I didn't realize how much work goes into creating a website! Toward the finishing stages a lot of last minute changes were made on my end. The team without hesitation completed the items and launched away. I am very excited and proud to have worked with such a great team!
mathieu S.
16:47 06 Jul 21
We consider the 118Group part of the PopDesk Family. The website they designed has only received 5 stars and the continued support they provide us with is the best I’ve ever encountered. In fact, their response time is so quick, that sometimes it feels like they’ve completed the task before we’ve made the request. I recommend the118Group - without any hesitation - to anyone looking for a pro website or any of the other services they offer.
Lauren F.
17:39 02 Jul 21
118Group has been a pleasure to work with. Very quick to respond, accommodating to the launch timeline and schedule, organized and thorough. Everyone on their team who I've interacted with has been knowledgeable and helpful.
Don C.
19:53 21 Jun 21
I have been a customer of 118 Group for about 5 yrs now and the experience has been 100% positive all the time. They take great pride in their work. As a non tech kind of person, they have provided valuable guidance to me and truly helped me establish an online presence. They are dedicated to their work, and equally to their customers. I could not say enough good things about this company. They have always been there for me, and I am truly appreciative.Happy on Cape Cod,Don Cross/OwnerWhat A Grind Sharpening Service
Amy J.
16:51 02 Jun 21
I had a fantastic experience working with 118Group Web Design.I own a nonprofit and have intended on designing a web page for almost six years. I had very specific things that I did and did not want to include. Since the majority of the families that I serve have a child with a physical difference or different ability, I wanted my site to both reflect those kids and also be user-friendly. Inclusivity and representation are so important in our global community.Admittedly I was pretty picky about how it would look. In my mind, simple is powerful and I wanted a site that was easy to navigate (and not come across as overwhelming).From our first interaction, 118Group was so attentive and so accommodating. It helps that we share a similar vision in terms of designing a site that is accessible to EVERYONE.I am grateful for their patience...for their attention to small details...their flexibility...and their professionalism. The site reflects my vision and has all of the components that I think are important.Amy Jandrisevits, CEOA Doll Like Me, Inc.
Shari K.
15:28 17 May 21
My web designer Hannah Whitbeck was AMAZING! She left no details undone and got my website up in such a short time. The company and its professionalism is beyond what you could ever expect. It’s legally and perfectly prepared well. Her knowledge was so much better than other companiesI looked into to build my web page. You cannot go wrong with the 118 Group or Hannah.Thanks for helping me sort this all out with ease!Shari King
Helene K.
11:31 26 Feb 21
Hannah is an expert at website updates and back end navigation. She responds within 12 -24 hours; is efficient and gracious. I highly recommend her and her group.
Alexander D.
21:50 19 Feb 21
Had the opportunity to work with 118 Group and it was a fantastic experience. Designing and launching a website can be tricky. They make the process easy and the end result was exactly what I was hoping for. Look forward to working with them again!
I.T.WORKS! Managed IT S.
19:15 06 Jan 21
Super impressed with 118Group for creating our new website! They were professional and very patient with all of our requests. Tip of the hat to Hannah and Dylan. They are the best. Highly recommended. You can't go wrong with these folks - call them today if you need a website!
Marisa M.
21:18 15 Dec 20
Team 118 Group is the quickest responding business I have ever met. They are super helpful, patient, and knowledgeable when guiding you through building a project. They created a very large website for us and continue to aid us in a more than timely fashion when the occasional problem arises. You will not regret choosing them!
Clare A. C.
21:11 25 Nov 20
Partnering with the 118Group team to develop our website was a fun, creative and quality experience. We wanted a new, engaging site to replace an outdated one. Dylan, Hannah and the team delivered results beyond our expectations. When the site launched, brand awareness immediately started to increase. We made the right choice in selecting the 118Group!
Dylan S.
14:32 06 Nov 20
Kimberly R.
17:45 03 Nov 20
Highly recommended! If you are looking for the perfect company to come alongside you and help you with your business goals, look no further. Dylan and the 118 team are professional, responsive, knowledgeable and genuinely care about helping businesses succeed.Dylan took the time to share his expertise and patiently explain what we needed to know to move our business forward. The way this team came alongside our business helped us to feel confident and at ease. They are truly a pleasure to work with and we are so grateful to have found such a stellar group of people with whom to partner!
Valuable 5.
09:16 20 Oct 20
118 Group helped us with the rebuild and redesign of our website, which was a difficult undertaking, as the site was hosted on another server and there were multiple agencies involved. Dylan coordinated the project with professionalism, directing us all efficiently toward the same goal.Our existing site was built around a custom theme, which made expansion or modification almost impossible. The fact that the site was not utilising Wordpress's built-in updates was also compromising accessibility. So, we worked with 118 Group to replicate the structure and overall look of the original site while basically rebuilding it and refreshing the design. The team's expertise in Wordpress was evident throughout this process and I was amazed at how quickly they completed the work.118 Group were really accommodating of our unique situation and every time a problem arose they scheduled time to speak directly with us in order to find a resolution. No problem was too complex or difficult for them to solve! And it was great to be involved in the resolution process. You get the impression that making the client happy is really important to the whole team.Dylan, in particular, took the time to explain the technical side of things to me in layman's terms so that, as a client, I could understand why certain steps needed to be taken. This made me feel really secure and confident throughout the whole process.I think the best thing about working with the team was how responsive they were. When working with agencies in the past, we have experienced long delays due to a lack of communication so working with Dylan and the team was a breath of fresh air, as we could contact them any time and expect a reply within a couple of hours max.I would highly recommend working with 118 Group on any future project! This project was an absolute pleasure.
Fran S.
19:49 24 Sep 20
RUN, don't walk, to 118 Group Web Design! Our nonprofit organization, the Cape Cod Climate Change Collaborative, needed a professionally designed website for its signature event, the Net Zero 2020 virtual conference, with a quick turn-around and limited budget.Dylan and his entire 118 Group team delivered a fabulous product, which captured the essence of our event in a graphically beautiful, functionally seamless and verbally elegant manner. Client service was of the highest quality. I can't recommend 118 Group enough.--Fran Schofield, Net Zero 2020 Conference Coordinator & Board Member, Cape Cod Climate Change Collaborative
Dylan S.
21:56 23 Sep 20
118Group is a company that focuses on long-term relationships with their customers. They are knowledgeable, focused, and a pleasure to work with!
Thomas J.
16:54 14 Sep 20
We are a nonprofit organization that is building a 'software as a service' (SaaS) educational offering. A colleague recommended 118Group for the User Experience (UX) design portion of the project. I am very pleased with their work. The design is clean and well thought out. Dylan was exceptionally good at taking the time to understand our vision and extracting from us (the client) exactly what we are trying to communicate via this fairly complex SaaS offering.
Tara G.
17:50 03 Aug 20
I have worked with 118 Group for several years and am consistently impressed by their professionalism and rapid response time. The quality of their work is outstanding and I'm thrilled to recommend their services to my clients. If you want a savvy team of pros on your side, they are the ones to call!
Jeannie M.
16:56 13 Mar 20
Having had a web designer for almost 20 years, I was saddened to hear they were retiring. As a professional artist, my website is my business card, so this new development threw me into a mighty tailspin. I need to find someone quickly who was as reliable and reasonably priced, and who could make the transition fast and as seamless as possible. I found that with 118Group and am extremely satisfied and impressed with their professionalism, their responsiveness to my edits and requests, and I find their pricing very reasonable.
The Kindness Rocks P.
23:27 11 Mar 20
I loved working with Manx Taiki from 118 group! He is so talented and he is easy to work with. It is often difficult to transport your vision into a video through storytelling that touches people, Manx makes this possible. I will absolutely use him again and again and share his contact with anyone I know looking to create impactful video content.
VisitCapeCod
20:38 11 Mar 20
We have had the extreme pleasure of working with the talented (Manx) Taiki from 118group to produce a series of high quality video shorts promoting Cape Cod as a destination. His content creation is innovative, cutting edge and engaging, and the videos he created really resonated with our followers on social media. Manx is professional, creative, dependable and cost-effective. Thanks to his great communication from project start to finish, he was really able to make our vision come alive.
Manxer M.
14:18 10 Mar 20
Van H.
18:04 29 Feb 20
It has been a pleasure working with the entire 118 Group for our web design and hosting needs. In addition we've had the pleasure of working with Manx Taiki Magyar for our video and photo needs prior to him joining the 118 group and now as a part of the firm. He is very professional but more importantly very creative and good at his craft. We look forward to a long working relationship with Taiki and the 118 group.
Lawrence L.
20:21 20 Feb 20
Working with (Manx) Taiki from 118group has been an absolute pleasure. He was quick with a response to meet and collaborate on our project. During production, he was professional, punctual and coached us on how to tell our story in the most effective way. The finished product was crisp, creative and exceeded our expectations! His artistic style is quite unique and very pleasing to the viewer. We are excited to work on future projects together as they arise.Larry LyfordExecutive Director Sales MarketingThirwood Place
Gwynne G.
19:23 30 Jan 20
Team118 Group delivers and the proof is in their website portfolio! We benefited from the user-friendly on-boarding process and planning tool, but most importantly from the responsive, professional staff that listened and guided the design and development process. If you want a partner -- choose Team118 Group -- they will get it done!
Eric L.
19:55 14 Jan 20
I have been fortunate enough to work alongside 118 Group while working with one of my clients and can not say enough about their knowledge and professionalism when it comes to SEO and web design. Their ability to both drive traffic to their client's websites and to be able to analyze the resulting data in real actionable ways is extremely beneficial and I learn something new every time we meet.
Dawson R.
18:11 18 Dec 19
118 Group made getting our new website up & running effortless and seamless! From start to finish they responded quickly and made sure everything was to my satisfaction.
Caroline H.
14:06 13 Dec 19
Dale, Dylan, Meredith and their team went above and beyond for our company. As a family owned business with very little knowledge of tech in general, we were not the easiest to work with! The 118Group walked us through every step of the process, met with us over and over again at our request and made pointed suggestions that dovetailed our vision with their expertise. We couldn't be happier with our final website!
Nicole G.
13:50 04 Nov 19
As soon as I met Dylan, I knew that 118 group was the right fit for my web design! They asked all the right questions, and somehow captured the exact feel I wanted. It was a very emotional moment when I looked at my website for the first time. They were patient, helpful, and included me in every step of the process. I can't wait to continue working with them as my company grows and evolves, because I have 100% confidence in everyone at 118 Group!
Kathy G.
04:04 04 Oct 19
Thanks Team 118Group! You listened to our ideas and made the final project better than we imagined!
Abigail Kirsch C.
13:43 23 Aug 19
Great team to work with. Really thorough and on top of everything! Definitely recommend!
Arey's Pond Boat Y.
19:27 21 Aug 19
We have a great new website thanks to 118GROUP.
Polly P.
14:11 21 Aug 19
I have had the opportunity to work with 118GROUP on three different website projects and all have been great successes. The 118GROUP team is a pleasure to work with, and my clients have all been thrilled with both the design and functionality of their websites. I highly recommend 118GROUP and look forward to working with them again!
Nicole B.
15:15 20 Aug 19
We tasked 118Group with our web development needs for a brand new school website. They were responsive, professional, and an enormous help in our efforts to overhaul our existing site. The process was smooth and the launch successful. I have dealt with many redesigns in my career and this was by far the most efficient; we didn't have to worry about much. Dylan, Dale, Funmi, and the rest of the team were always there to help. I would highly recommend 118Group for your web needs.
Bert J.
19:29 01 Aug 19
As a former web developer myself, I found the 118 Group team to be proactive, well-organized, responsive, and attuned to my needs. Their design work was excellent. The technology approach was thoughtful, sophisticated and effective. I was very impressed by the pre-launch process. I highly recommend this team for WordPress web development.
Josh R.
18:19 29 Apr 19
I have had the benefit and good fortune to work with the team at 118 Group on a number of projects. They consistently provide professional services of the highest caliber with the charm of a Cape Cod touch. Bringing together their intimate knowledge of their industry, they have consistently delivered on all the desired goals laid before them. 118 Group has always hit a home run on the projects they have delivered to me. I highly recommend their team for any and all website development, SEO, and content needs.
Kelly B.
13:07 31 Dec 18
I have worked with Dale and his Team for several years. Their professionalism and response time to my needs are always on point and unparalleled.
Huggle H.
22:53 27 Nov 18
118 Group has proven to be great partners for our web work!
Mark R.
01:11 24 Nov 18
118 Group is without a doubt the best development/design/marketing firm that I've ever worked with. My wife works in the tech industry for a company that builds large-scale websites. She randomly met the founder of 118 Group, learned about their process and dedication to their clients and was impressed to say the least; she suggested that I check if they were accepting new clients as their passion and experience exceeds that of similar firms she's worked with. The rest is history and I plan on using them as I scale my company nationally. Very few people in this industry do what they say they're going to do, but 118 Group does just that. No exaggeration. Feel free to call them and ask for my contact info.
Cape Cod S.
01:08 19 Nov 18
We are so grateful that we found our way to Dale and his team at 118Group. Such nice people and so knowledgeable. We've slept well knowing they've been looking after our beautiful WordPress website the last few years.. They've always been there when we've needed them for anything out of the ordinary. What a great experience! We give them our highest recommendation.
LongNookBooks
23:14 17 Nov 18
Personable AND Professional -- With our highest recommendation!
Scott H.
21:57 16 Nov 18
Great people doing a superb job for us. Have been working with them for 5 years. They continue to improve their services every year. Definitely on the cutting edge of website design as well as SEO and security.
Joseph K.
20:37 16 Nov 18
I have worked with The 118 Group for over 10 years and they have been great to work with. I have owned and started multiple business over the years and The 188 Group has built websites, redone websites, and done all of our online marketing. They understand the ever changing technology of all the online sites that people search from. It has helped our businesses to be found and grow. They also monitor all of my websites for issues and when ever there was an issue or question they return calls and communicate great . I highly recommend them. Joe Kupstas President - RemodelWerks & Emily's Interiors
Robbin O.
19:24 16 Nov 18
118Group created for me a website that I love. They keep it fresh with new ideas all the time. I'm thrilled with my SEO rankings and domain authority. They're also a pleasure to work with. My website is one aspect of my business that I never have to worry about. Thank you 118Group!
Pamela S.
19:22 16 Nov 18
The 118 Group designed and maintains my website. They did a great job on design. What I also love about the Group is that I can count on them totally for timely support and information. I highly recommend 118 Group. Pamela Sande, Managing Principle, Pamela Sande & Associates, LLC
Calli P.
17:52 16 Nov 18
I get so many compliments on my website. People love it and that's all the 118Group!! They are also very quick to respond to all my requests so I couldn't be happier!!
David L.
17:48 16 Nov 18
I used 118Group to design my website. They were easy to work with and certainly knew everything about building a great web presence. I also use them to host my website. They are an incredible team.
Matthew S.
17:44 16 Nov 18
Very professional. The entire team was a big help launching my Real Estate Company.
Meredith F.
19:47 09 Nov 18
Meredith F.
19:42 09 Nov 18
They built a website for my bakery. Very happy with 118 group
Tammy C.
13:37 20 Oct 18
Cape Cod Human Resources just launched our new website and we could not be more excited. From the RFP process to implementation, Team118 Group offered CCHRA thoughtful and creative design guidance. Each team member of 118Group took time to ask questions about CCHRA's mission, programming, and our objectives with the site. What we thought would be a very time consuming, tedious process turned out to be very easy. Dylan and his team were highly responsive and were eager to give us the product we wanted. They were cautious with cost and were good at working with needs vs. wants.Designing our website was not an easy process. 118Group was tasked with working with a group of individuals who each had very specific ideas for functions and looks. The website design delivered incorporates all of our ideas and more. Our website is fresh, clean and rich with content. It looks fantastic!! Thank you 118Group!
Michael M.
19:51 11 Oct 18
Outstanding delivery of everything promised and more. I personally appreciate these guys holding my hand as I navigate new territory. Couldn't do it without you.
jared G.
17:31 14 Sep 18
Team 118 group rebuilt our website, they were very thorough through the whole process. Their communication was on point and they worked closely with us to create a beautiful new site. Highly recommend!
Gennie M.
16:25 12 Sep 18
LCOC just launched our completely revamped website and couldn’t be any happier with the way the site turned out and our experience with 118GROUP. They took our old site and transformed it into a modern and incredibly attractive site. They listened and spent time understanding our organization and message to make sure the site layout was appropriate. They have continued their relationship with us by providing ongoing service with very impressive response and excellent advice and support.
ED F.
19:31 27 Jun 18
I have worked closely with Team 118 Group to create our new website at the Orleans Chamber of Commerce. It was an exceptional experience and I look forward to more years of collaboration!
LongNookBooks
20:05 24 Jun 18
We have to admit that we are demanding clients. We came into the project with 118 Group with strong opinions as to what our website should reflect about our business, a distinctly independent-minded and word-centric enterprise. But the 118Group team was with us each step of the way -- helping us to become more comfortable with digital media, to refine our vision, and to put it all into an elegant yet user-friendly design.
Blue Meets B.
05:06 07 Jun 18
118GROUP was an absolute pleasure to work with. The only web design group that I will ever use. Highly Highly recommend.
Banas I.
18:49 11 Jan 18
We had worked with a large firm with a lot of employees; who is now out of business.What they promised us - never happened, not even close – They ended up being totally useless.Dale and his team took over our web page and also started doing SEO work for us back in November of 2016.They are dedicated, very knowledgeable and they make sure things HAPPEN for real.We are very happy with their service!
Mark R.
19:27 29 Dec 17
118 Group is without a doubt the best development/design/marketing firm that I've ever worked with. My wife works in the tech industry for a company that builds large-scale websites. She randomly met the founder of 118 Group, learned about their process and dedication to their clients and was impressed to say the least; she suggested that I check if they were accepting new clients as their passion and experience exceeds that of similar firms she's worked with. The rest is history and I plan on using them as I scale my company nationally. Very few people in this industry do what they say they're going to do, but 118 Group does just that. No exaggeration. Feel free to call them and ask for my contact info.
Robbin O.
17:43 27 Dec 17
Owning a business is hard enough work without trying to navigate your way through the complexities of digital marketing. I was spending an enormous amount of time on it myself, and not being very effective, before I hired 118Group. After one meeting with this super-professional group of smart, energetic professionals I started to feel the weight lift, and soon after I started to see results from their efforts. They take the time to really understand my business and they know how to deliver quality content and distribution on my budget. They get it. They're also a pleasure to work with. Highly recommend!
Jane T.
16:39 27 Dec 17
I've worked with 118Group on developing my own webite, and the websites of many of my other marketing consulting clients for several years now. They were always great to work with, professional, and consistently delivered quality work on time and on budget. My clients also raved about the friendly, helpful 118Group team.
Chiz C.
16:27 27 Dec 17
118 Group met or exceeded all expectations for my web design needs. They are extraordinarily creative, extremely capable and exceedingly collaborative .Web design can be like a never ending jigsaw puzzle and the Team at 118 Group patiently listened to my vision and made it materialize within days.I chose wisely.I recommend 118 Group very highly for all your web design solutions.
NITWIT Project T.
15:35 27 Dec 17
118Group is the best! Their professionalism, skill and timely fashion is phenomenal. They built our company website and we have had so many compliments on it. We would recommend 118Group to anyone!
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