Every business needs a website to remain competitive in the technology-driven society live in. In order to have a website that stays relevant and maintains a sufficient loading speed takes a lot of behind the scenes work and system care. Hence, why many businesses outsource their website hosting and system care to web design companies.
The main reasons as to why hosting and system care can be costly are due to:
While the goal of a website is to remain up 100% of the time, it is simply not realistic. Websites naturally run into errors which cause the website to temporarily go down. The worst case scenario is you not knowing your website is down until a prospective client brings it your attention. Not very professional, right? To maintain a successful website, the host must have tools to notify them of a website that is down or that has errors so the problem can be solved immediately. These tools as well as the man power to solve the issue at any given time are generally pretty costly to integrate. With these tools in place, the host can guarantee a 99.9% uptime.
The host of the website should always be on high alert if an urgent notification comes in. This means that even on weekends, holidays or in the middle of the night, there must be someone who is ready to solve the issue immediately. When you have an urgent issue, you shouldn't need to wait several business days to get it resolved. That's why we have an urgent paging system for requests outside of normal website enhancements, so that we can get your issue taken care of immediately.
Security software is a must to all businesses, as hacks into information are on the rise. Hosts should be following website security best practices and regularly run tests for configuration issues or known vulnerabilities. This means integrating Security software which, similar to monitoring software, can be costly.
Slow website loading times kills conversions as 40% of users will abandon a page that takes three or more seconds. A web host must continually update software to optimize the performance of a website. If system care is not regularly performed, then site speed and functionality can be compromised. The host must make routine updates and inspect the website for proper optimization.
Technology is ever-evolving, and in turn, the host must invest in continual training to ensure that the website is using the latest techniques and tools to remain relevant and functional. If your website is not moving forward with technology, you will be looking at a very costly overhaul in the future. At 118Group we build your website on a future-proof platform that evolves with changes in technology.
It is worth investing in a web hosting company that provides top-notch customer service and solutions. At 118Group, we know how difficult it can be to run a business, and dealing with unnecessary web problems makes it harder. Our website support plan allows business owners to prioritize what they love to do, while we make sure your website is performing at its best. The days of jumping from freelancer to freelancer are over, we will be your trusted web partner for life!