– technology strategy for mission-driven work
118Group is the technology strategy team for nonprofits, community organizations, and public institutions navigating the next chapter of mission-driven work.
our role
We design, build, and steward the digital infrastructure behind mission-driven teams.
100+
clients under management
60+
5 star reviews
15
years of excellence
Today, organizations must navigate an increasingly complex digital world. Websites continue to evolve from static brochures to platforms for visibility, discovery, and engagement. AI has rewritten the economics of custom software solutions. New rules and regulations continue to impact how organizations manage their digital presence.
For many organizations navigating these changes alone, it is daunting.
At 118Group, we operate at the intersection of innovation and application, navigating change on behalf of our clients and identifying its opportunities and threats.
“The work we did together fundamentally changed our organization, sharpening our focus areas and moving us forward in a new direction.“
what we do
Our services.
Everything we do is centered on helping mission-driven organizations put their technology to work instead of working around it.
01 care & maintenance
Website Management
118Group’s website management service pairs reliable hosting with real human oversight: daily backups, proactive security, software updates, and a monthly health report, all watched over by a team that knows your site.
02 design & build
Website Design
An outdated, hard-to-use site makes your organization look smaller than it is. We build a site you’re proud to share, designed to move people to act and easy enough that your team can keep it current.
03 ai & automation
Custom AI Apps
Your team loses hours every week to manual, repetitive tasks. We build custom AI tools and automation around how you actually work, so the busywork handles itself and your people get back to the mission.
04 inclusion & compliance
Digital Accessibility
A site that shuts people out works against the mission it exists to serve. We audit against WCAG, fix what’s actually blocking people, and give your team the standards to keep everything you publish next accessible.
featured projects
Our recent projects
A Blueprint for the Community Development Partnership
Learn more about how 118Group helped CDP turn years of organic growth and a major leadership transition into a clear, costed plan for its next website.
From Email Chaos to a Custom Volunteer Matching Platform
Learn more about how 118Group leveraged cutting-edge AI development strategies to automate a client’s manual workflow.
From Mandate to Compliant in Weeks
Read about how 118Group helped Elder Services of Cape Cod & the Islands bring its website into compliance — and protect access for the people who need it most.
Trusted by organizations across the region.
Insights that drive impact.
Our expertly crafted resources provoke fresh ideas and actionable strategies to help you achieve bold results. Step up, stand out, and make a difference.
