Introducing ChatPress.ai

Why this makes sense

Changing Trends

When ChatGPT launched in 2022, we were amazed by its ability to index and synthesize large amounts of content and to provide coherent and contextual responses to questions posed through the chat interface. 

It didn’t require a lot of vision to understand that this technology was a fundamental shift in the way people interact with digital content. 

Trained on unfathomable amounts of content scraped from the web, these Large-Language-Models (LLMs) can save people hours of research time and web browsing by providing balanced and nuanced responses to their queries. 

What is a website if not a collection of information and content packaged up and organized for visitors? 

From the beginning, we understood that the next big step is for brands and organizations to be able to build custom chatbots that are trained specifically on content and information of their choosing. These bots could be used to educate visitors, solve customer service problems, and generally facilitate a faster and easier experience for people visiting websites. 

Value for our Clients

Nonprofits generate a lot of information. An average nonprofit website might have 50 pages of information, along with hundreds of blog posts, resources, and event pages. This provides a large dataset for LLMs to train on, giving them sufficient context and value to be a useful partner when it comes to serving up this content for users. 

They also have a diverse audience that their website is trying to serve. Donors are looking to understand impact and the value of their gift, constituents might be looking for program information or access to key services, partners and volunteers might be looking for ways to get involved, and the public may just be interested in learning more about what the organization down the street is up to. 

Building digital experiences that meet the needs of this diverse user base is difficult, and part of the expertise that a specialized firm like 118Group brings to the table, and finding better ways of delivering that experience is what gets us up in the morning. 

How does it work?

Training your content

At its core, ChatPress helps organizations turn their websites into intelligent, conversational experiences. With just a few clicks, users can create a custom chatbot trained on the content of their own website. No coding required.

Here’s how it works: once you sign up, ChatPress walks you through a quick setup process where you connect your site and select the pages you want your chatbot to learn from. ChatPress then reads that content and builds a smart, friendly assistant that can answer questions in a conversational style—directly on your site.

Your chatbot is fully customizable and easy to manage. You can update what it knows, tweak how it responds, and even choose the tone of its replies. Whether you’re helping visitors find resources, answering common questions, or just making your site feel more engaging, ChatPress makes it simple.

It’s designed to be lightweight, fast, and built for anyone—no technical background needed.

1. Create an account

Visit chatpress.ai to create a free account.

2. Install & activate the plugin

Download the plugin for WordPress and activate it using your API key found inside your dashboard.

3. Create your chatbot

Give your chatbot a name, provide it with instructions, customize its appearance, and more!

4. Train your links

Select the pages you want to train your chatbot on.

5. Publish your chatbot

Once you’ve finished training, preview and then publish your chatbot directly on your WordPress website.

6. Answer questions in real-time with your own website’s content

Once your chatbot is fully trained and published, you’ll be amazed at the types of questions it can answer. Whether someone has a question about one of your upcoming events, wants access to a specific resource, or is looking for ways to get involved with your organization, a well-trained chatbot can help!