the ux audit

Find what’s blocking your visitors — and fix it before you redesign.

A focused 3–5 week engagement that combines best-practice evaluation, lightweight user feedback, and analytics to produce a clear, prioritized improvement plan.

schedule a UX audit

see what’s included

60%

of visitors will leave if they can’t find what they need quickly

3–5

high-impact fixes typically improve conversion clarity

3–5 wks

to get a prioritized roadmap—before spending on redesign

what is it?

A plan built from evidence, not opinions.

The UX Audit is a separate engagement you can run before a redesign—or to improve your current site. We identify friction in navigation, content clarity, mobile experience, and calls-to-action.

Think of it like a building inspection before a renovation: you learn what’s solid, what’s failing, and what to fix first.

You own the audit outputs. Take them anywhere.

what you get

Concrete outputs. One clear roadmap.

Every UX Audit engagement produces the same core artifacts—tailored to your organization, content, and goals.

UX Findings Snapshot

A concise summary of key friction points across navigation, content clarity, mobile, and CTAs.

clarity + alignment

Prioritized Recommendations

A ranked list of improvements with rationale and expected impact so your team knows what to do first.

focus + momentum

Quick Wins List

High-leverage fixes that are typically easy to implement (copy, layout, CTA placement, labels).

immediate lift

User Feedback Summary

Themes from lightweight usability tasks/surveys that reveal what real audiences find confusing or helpful.

voice of user

Analytics Highlights

Top pages, entry points, and drop-off patterns that validate where attention and friction exist.

data-backed

Walkthrough + Next Steps

A live walkthrough on findings, tradeoffs, and the best path to implementation.

decision-ready

the process

What happens, step by step.

We do the heavy lifting—your team provides the context, access, and decision-making.

Timeline: 3–5 weeks from kickoff to report walkthrough

Your time: ~45–60 min/wk flexible, async-friendly

Kickoff + access

Confirm goals, audiences, and success metrics. Gather access to analytics, CMS, and priority pages.

Best-practice evaluation

Audit navigation/IA, content scannability, mobile UX, and CTA clarity against standards.

Lightweight user feedback

Deploy tasks/surveys and synthesize recurring patterns across audiences.

Analytics validation

Review behavior flows, top exits, and high-impact pages to validate friction points.

Snapshot report + walkthrough

Deliver the report, walk through recommendations, and align on next steps and implementation options.

Trusted by organizations across New England.

investment

Tailored to your organization.

Every audit is scoped to your site, goals, and audiences. Reach out and we’ll provide a clear quote—no surprises.

3–5 week turnaround

All deliverables included

Actionable roadmap + quick wins

Fixed scope — no surprises

You keep the outputs regardless

common questions

Questions we hear often.

You can spot symptoms—but audits connect user behavior, best practices, and data to isolate causes. The goal is to reduce guesswork and focus effort where it will matter most.

That’s fine. The audit is a standalone deliverable: implement the quick wins now, save larger changes for later, or hand the roadmap to another partner.

If you have an internal team, we’ll tailor the roadmap to what you can execute quickly. If you want help, we can scope implementation support as a follow-on engagement—starting with the quick wins.

Ready to stop guessing?

Spend 20 minutes with us. We’ll talk through your goals and confirm if a UX Audit is the right next step.

schedule a free discovery call